SpeedMBA
Module 6:
Quality improvement
6.1 What is quality
1. What is quality (00:42), 2. The two directions of quality (09:17)
[smartslider3 slider=29]
6.2 Why (not) work on quality
1. Why do it (00:11), 2. Why not do it (03:34)
[smartslider3 slider=30]
6.3 How: improvement techniques
1. Techniques, simple and complex (00:00), 2. Kaizen (01:55), 3. TOC (04:56), 4. The 7 basic tools (07:49), 5. Lean (11:33), 6. Six Sigma (30:17)
[smartslider3 slider=31]
JUMP TO
- Strategy
- New Business Development
- Organization
- Management
- Finance
- Improvement (current page)
- People mobilization
- Leader-/Entrepreneurship
OR TO
Course overview
Workbook
All audio